Privacy Policy
Welcome to Moi App. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our application and services.
By accessing or using Moi App, you agree to the practices described in this Privacy Policy.
About Moi App
Moi App is a digital platform designed for Tamil family celebrations, allowing users to create events and send or receive Moi Panam securely through digital payment methods.
Our goal is to preserve traditional gifting while providing a safe and convenient digital experience.
Information We Collect
To provide our services, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address (Optional)
- Profile Photo (Optional)
- City or Location (Optional)
Event Information
- Event Name
- Event Type
- Event Date
- Event Location
- Event Image
Transaction Information
- Transaction ID
- Payment Amount
- Payment Status
- Date and Time
- Sender and Receiver Details
We may automatically collect:
Device Information
- Device Model
- Operating System
- App Version
- IP Address
- Device Identifier
- Crash Reports
This information helps improve app performance and security.
How We Use Your Information
Your information is used to:
- Create and manage your account
- Create family events
- Generate event QR Codes
- Process Moi payments
- Display transaction history
- Improve application performance
- Detect fraud and unauthorized activity
- Respond to customer support requests
- Send important service notifications
We only collect information necessary to provide these services.
Payment Security
Moi App does not store:
- Bank Account Numbers
- Debit Card Details
- Credit Card Details
- UPI PIN
- Internet Banking Passwords
Payments are securely processed through trusted UPI and payment gateway partners.
Data Storage
Your information is stored securely using industry-standard security practices. We regularly review our systems to protect against unauthorized access, loss, misuse, or alteration of your information.
Information Sharing
We respect your privacy. We do not sell, rent, or trade your personal information.
Your information may only be shared:
- With payment service providers
- With cloud hosting providers
- To comply with legal requirements
- To protect the safety and security of our users
Your Rights
You have the right to:
- View your account information
- Update your profile
- Edit your events
- Delete your account
- Request deletion of your personal data
- Contact us regarding privacy concerns
Cookies and Analytics
Moi App may use cookies, analytics tools, and similar technologies to:
- Improve user experience
- Understand app usage
- Measure performance
- Fix technical issues
No sensitive financial information is collected through these technologies.
Children's Privacy
Moi App is intended for users aged 18 years or older.
We do not knowingly collect personal information from children without appropriate consent.
Third-Party Services
Moi App may integrate with trusted third-party services including:
- UPI Payment Providers
- Firebase
- Cloud Storage Services
- Analytics Services
Each third-party service has its own privacy policy.
Changes to this Privacy Policy
We may update this Privacy Policy periodically.
- Any significant changes will be announced within the application.
- Continued use of Moi App indicates acceptance of the updated Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Thank you for trusting Moi App.